Lean Manufacturing Training Toolkit - Part 5 - 7 Measures of Quality, Cost and Delivery

Lean Manufacturing Training Toolkit - Part 5 - 7 Measures of Quality, Cost and Delivery
7th March, 2024

At a glance:

This resource contains all the information needed to carry out practical and theoretical training exercises in the ‘'7 Measures of Quality, Cost and Delivery' concept with a team of employees

Highlights:

Fifth and final part of a Lean Manufacturing Training Toolkit to support furniture manufacturers looking to introduce lean principles into their organisation or re-energise their current lean programmes.

The ‘7 Measures of QCD’ methodology involves measurements and metrics that support and facilitate achieving critical goals of the organisation or process area. These measurements are often referred to as KPIs (Key Performance Indicators) and are crucial for understanding and enhancing manufacturing performance.

To improve performance, we need a strong desire for improvement (the "will") and effective tools (the "way"). The "will" comes from a culture of trust and genuine buy-in from the shop floor, while the "way" comes from measures that can be influenced and controlled by those on the shop floor. This combination creates information democracy, empowering shop floor personnel with actionable information and a meaningful level of control over the process.

This training toolkit provides theoretical and practical training in this lean principle and will enable a team to establish some baseline measurements that will:

  • Indicate the current status of a process
  • Identify focus areas for the improvement activity
  • Identify and set targets
  • Quantify any benefits achieved
  • Drive further continuous improvement actions

This toolkit includes the following:

  • Guidance for undertaking 7 Measures of QCD activity
  • 7 Measures of QCD training agenda
  • 7 Measures of QCD training presentations
  • 7 Measures of QCD presentation slide notes
  • 7 Measures of QCD support templates

Other parts of this lean toolkit include:

  • 5C Workplace Organisation
  • 7 Wastes
  • Visual Management
  • Standardised Work

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Lean Manufacturing Training Toolkit - Part 5 - 7 Measures of Quality, Cost and Delivery

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